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Tuesday, February 25, 2014

Filtration Soiling

My husband prides himself on being frugal. One way he tries to cut costs is to close the doors and vents in the rooms – like the guest bedroom and bathroom – we don’t regularly use. And because we don’t regularly use them, I only go in them to clean before and after we have guests. So for a number of months, I vacuumed up to the guest bedroom door. A day before we were to have guests, I went to freshen up the room and noticed that a grayish-brown line had formed right underneath the door. Of course I called Greg, our resident carpet and rug expert.

He told me it was filtration soiling and gave me a link to a very informative article written by The Carpet and Rug Institute (CRI). Filtration soiling occurs when dust and such collects on carpet fibers in places where air-flow is concentrated. In our case it happened because the door was always closed and our central heating/air conditioning system is always in use. But per CRI, it can also occur in areas “around baseboards, along the edges of stairs, and possibly away from walls where plywood subflooring materials have been joined.”

Greg cleaned our carpets, and the line was gone. The easiest way for us to keep that from happening again is to leave the door open. Knowing Matt, that’s not likely. So what else can we do? According to CRI, a combination of things helps to reduce filtration soiling such as regularly replacing air filters, using high efficiency vacuum cleaner bags, and applying soil and stain resistant treatments to carpet.

If you are having filtration soiling issues and need help, you can call Greg at 336-804-0045 or contact us on Facebook, Twitter, or Google+. We are happy to help.

Wednesday, February 19, 2014

I Ruined Another Shirt

Seven year old boys are messy. I am particular about our clothes. How do these two sentences relate? Read on and you’ll understand.

Gray came home one day with what I believed to be washable marker on a yellow golf shirt. I followed my normal procedure of making him change into play clothes as soon as he walks in the door, then took said shirt to the laundry room. I sprayed it with a grocery store type spray spotter and washed it according to the directions. When I removed it from the washer, I noticed that the spot was still there. So I treated it again, this time with a grocery store type gel spotter and washed it again. I examined it again after taking it from the washer and the spot was still there. Determined to win, I made up a paste with an oxy-type powder, and both products I used earlier. Then I rubbed it in really good and placed it in the washer for a third try. And voila! When I took the shirt from the washer, the stain was gone…and in its place was a large white patch. Not only did I get the stain out, I also pulled the color from the shirt. Sigh.

So I called an expert – Mike Feudale, Manager of A Cleaner World Fire, Smoke, and Water Restoration Services and A Cleaner World Commercial Services. After some laughter, he said “Well the oxy-stuff along with the scrubbing took the color out, and there is no restoring it.” Then he proceeded to suggest this method, knowing that seven year old boys are messy and knowing I am particular about clothes. With washable marker, try using dish detergent mixed with a little water to make a gloppy potion. Place the potion on the spot and use the flexing method. Knowing I wouldn't have a clue as to what he was talking about, Mike was nice enough to send me this video explaining flexing:

Then rinse it under cold water. This should cause the washable marker to break down. Then launder according to the directions, but be sure to check before placing the garment in the dryer as heat can set a stain and cause it to become permanent. He cautioned that this should only be tried on cotton and cotton blends. Any other fabric should be taken to a professional cleaner. He also warned that if you notice dye from the fabric on your fingers, to stop the process immediately and again take it to a professional cleaner.

But here is my two cents worth – given my particularness about clothes – just take it to A Cleaner World. The few dollars it cost to have it cleaned is well worth it and it is cheaper than having to go buy a new shirt.

Wednesday, February 12, 2014

Carpet Pulls

Recently I noticed:
these little pulls in my carpet. There were three places in our downstairs where this little phenomena was occurring. All were in different rooms. All seemed to be close to a wall.

I sent this picture to our resident carpet and rug expert, Greg Henderson, managing partner of A Cleaner World Carpet & Rug Cleaning, with these two questions: “What is going on with my carpet? How do I fix it?”

Greg said this little effect is known as sprouting – where a single tuft extends beyond a carpet’s surface. The cause is usually from dogs or cats lying or wallering in a particular area. But we don't let Lucy past the kitchen. I asked if it could be from my super-suction vacuum cleaner. Perhaps. But whatever the cause, the solution is simple – just cut it off. “Cut it off because if you leave it,” Greg said, “one of these days you’ll run your vacuum cleaner over the area and jerk a 6’ piece of thread out of your carpet leaving big hole.”

I hung up the phone, got the scissors and went to work. Here’s the result:

Much better.

Wednesday, February 5, 2014

We Have Another Hero

We all have special garments -- a coat from a grandparent, that expensive and timeless LBD, the outfit your baby wore home from the hospital – where if something happened to it, we’d be devastated. I’ve shared stories in the past about our managers being a person’s hero for the day. I even have my own A Cleaner World store manager hero. I’d say that this story falls into that category.

Not too long ago a customer stopped by the A Cleaner World in Boone with an alpaca wool coat from Peru that had belonged to her mom, who recently passed away. The coat sat in her mom’s closet for at least 15 years. It was stained from top to bottom. “Her mom was a smoker,” said Joe (McDaniel, Manager of our Boone location), “and the coat was so discolored from stains and being exposed to years of smoking that the dirt almost had a marbling effect on the fabric.”

The customer had very little hope but asked Joe to give it a shot – and gave him full reign to try anything and everything. Joe opted to wet-clean the coat and got to work on a Saturday. He let it soak – 8 different times in total, and after each soak he would let it line dry a bit, block it out to ensure that it didn’t shrink, and then brush it. He finished up on the following Monday morning. Check out the before and after photos:

Needless to say, the customer was just thrilled. In fact so thrilled that she kissed Joe – which tells me Joe made hero status that very moment. And Joe – just like any hero – was simply happy he could help.
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