I’ve mentioned before that some of our best store managers weren’t originally hired to be managers; they started working in one particular area of a plant and demonstrated traits that made us realize that they were capable of so much more. The manager of our A Cleaner World on North Main Street in High Point, Veronica Ruiz, is another example of that.
Over ten years ago, Veronica was hired to work in the production area of one of our Triangle locations. Over the years she held various positions before becoming the ‘right-hand’ for Tim Rolle, the manager of our A Cleaner World in Apex. So two years ago when we needed a store manager for our High Point store, she was an excellent fit.
Moving to High Point was an easy transition for her and her family. She likes High Point and believes it is a great town for kids—and she has three so between her children and long work hours, she is a busy person. But the thing I noticed about Veronica is that she’s always so happy, and that happiness seeps into everything she does. Whenever I made note of that to her, she shared with me her philosophy – “whatever you have to do, do it happy,” Veronica told me. “If folks see you happy, then they will be happy too. It makes me feel good to make others happy.” And that happiness comes through in all her work. Plus it has spread to both her employees and her customers, making the A Cleaner World on North Main Street in High Point both a fun place to work and a great place to do business.