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Wednesday, October 10, 2012

Firefighter

A dry cleaner wears many hats – bookkeeper, manager, stain removal expert, firefighter. Wait - firefighter?

Brent Dixon has worked for A Cleaner World for years. While he now manages our store on Strickland Road in Raleigh, he managed our Golden Gate location in Greensboro for a number of years. Two things about our managers – they know their customers, and they like to talk. And both were a good thing for this particular customer.

Several years ago while still at our Golden Gate location, Brent was chatting with a customer in the store’s drive through while a CSR retrieved her order. As they were talking, Brent smelled smoke and happened to notice that the customer’s engine was on fire! He got her out of the car, ran and got the fire extinguisher, pulled the car away from the building, and put the fire out. I suspect she was pretty happy that Brent decided to wear a new hat that day.

Just another day in the life of a dry cleaner.....Nice job!

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