Have you ever noticed that when you do something nice for someone, something good usually happens to you? That’s what Bob Burns, Manager of the A Cleaner World in Durham recently discovered.
A few weeks ago, Bob received a phone call from an elderly lady that lives across the street from his store in a retirement community. She wondered if he would mind coming over to pick up some clothes to clean for her and then bring them back to her once they were done. Of course he was happy to do so.
She was so grateful for Bob’s help and called to thank him for making such a special effort. She also made it a point to tell a number of folks in her community. As a result, a gentleman that had never used A Cleaner World before dropped off an order. After using the store for a couple of visits, he told Bob that he heard of Bob’s kindness to his neighbor and because of that and the quality of the store’s work, we had “won him over”.
That one act of kindness turned into a nice relationship with more than one person. Nice job Bob!