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Tuesday, October 26, 2010

A Servant's Heart

I just got back from a trip to Greensboro having been invited to the 2010 Give A Kid A Coat kick off. It was a terrific kick off filled with lots of coats, good food, and terrific fellowship. Being back in Greensboro reminded me how much I love and miss the city and my friends.

There were so many things and people I enjoyed seeing while back at what I consider to be home. But one thing really stands out in my mind - seeing the folks from The Salvation Army in action. What a fabulous group of people with a huge heart for service. Over the years I've had the privilege of working with some fantastic people. I've often asked this question when getting to know someone with The Salvation Army: "What made you decide to devote your life to working with The Salvation Army?" While the path was always different, the common theme was that they simply had a heart for service and this was their calling. My hat is off to them. They work hard and have an unbelievable passion that comes through in their words and deeds.

Sunday, October 17, 2010

Blessed

I am certain that my little boy has no idea how blessed he is. He has everything he needs and almost everything he wants. My husband and I often talk about how different his childhood is from ours. We both had what we needed but many times did without wants. Not because our parents didn't want to give in to those wants, it was because they didn't have the money for lots of extras.

Obviously needs are more important than wants, but many parents have to go so far as to choose which needs can fit into their budget. "Let's see, this month we can afford food or winter coats for the kids."

I've spent 14 years working on Give A Kid A Coat with The Salvation Army. I've heard so many heartbreaking stories over the years. I'll especially never forget the little girl several years ago that was thrilled to get a coat with pockets because her hands wouldn't be cold anymore. Hearing something like that has to be a motivator to check your closet to see if you have a coat or two to donate to Give A Kid A Coat beginning this Friday. I'll be there with my little boy's outgrown coat.

Monday, October 11, 2010

Forgiveness

I love Tyler Perry movies. I never gave much thought as to why until I read an online article about Perry. According to the article, he is a man with a message; the overall theme in most of his movies is the importance of forgiveness.

Allow me to make a rough transition to this thought - businesses are run by people. People are not perfect - including us. If we make a mistake, please talk to the manager, let us make it right, and then forgive us. If we don't make it right, let me know. I'm listening.

Tuesday, October 5, 2010

Sticker Shock

Since we've moved to a new area, I'm having to find new everything -- hairdresser, doctors, and so on. A few weeks ago, I made an appointment to have an annual eye exam. To make a long story short, it was $154 for the exam. And they discounted it $30 because I had to wait for so long. I was shocked as I was expecting close to $80. It turns out it was more expensive as they found a spot on my right eye and wanted to run extra tests. But shame on me for not asking beforehand how much those tests would cost. Have you ever done that?

Not too long ago, someone had the same experience at A Cleaner World. She had an alteration done, didn't ask at drop off how much it would cost, and was surprised at pick up. It was my good fortune that she made a comment on Twitter. I was able to track her down, and put her in touch with our operations guy who explained the alterations were actually more involved than what she thought they were. It's my hope that we kept our customer.

With the eye doctor, I didn't say anything. I just decided not to go back. But is that really fair? I guess I'll give them a call.
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